What is freshdesk-mcp?
freshdesk-mcp is a MCP server by omnom62 that self-hosted Freshdesk server: ticket search, conversations, attachment text extraction, image OCR and status, group and company enrichment. It is listed under Communication and has no public popularity data yet.
| Type | Mcp server |
|---|---|
| Author | omnom62 |
| Repository | omnom62/freshdesk-mcp |
| Popularity | no public popularity data yet |
| Category | Communication |
| Security | Low risk (84/100) |
| Rank | #4,350 of 4,418 MCP servers; #280 in Communication |
| License | MIT |
| Last commit | 2026-09-13 |
| Runs | Locally and in the cloud |
| Language | Go |
Is freshdesk-mcp safe to install?
freshdesk-mcp scores 84/100 on the MCPMods security check: Low risk. Things to review: sends your data to a cloud service. It passed 4 of 6 checks.
MCP server results come from listing signals: who publishes it, where your data goes and what it can do. The code itself is not scanned yet.
| Check | Result |
|---|---|
| Community-built server | Note |
| Sends your data to a cloud service | Review |
| No credentials mentioned | Pass |
| Read-only by description | Pass |
| No code execution | Pass |
| Source on GitHub | Pass |
How do I install freshdesk-mcp?
- Find the launch command. The README says how the server starts (npx, uvx, docker or a remote URL) and which API keys it needs.
https://github.com/omnom62/freshdesk-mcp
- Add it to Claude Code. Replace the part after -- with the command from the README. Remote servers use --transport http with a URL.
claude mcp add freshdesk-mcp -- <command from README> claude mcp add --transport http freshdesk-mcp <server-url>
- Check it connected. This lists your MCP servers and their status.
claude mcp list
Or ask Claude to set it up
Paste this into Claude Code and it installs freshdesk-mcp for you:
Add the "freshdesk-mcp" MCP server from https://github.com/omnom62/freshdesk-mcp to Claude Code. Read its README for the launch command and any API keys I need, run claude mcp add, then check that it connects.